Let’s Talk

Copywriting | Internal Communication

Let’s Talk was launched in February 2023 to encourage University of Surrey students to access mental health support.

The campaign contributed to a positivity measure of 86.4% in relation to wellbeing communications in the National Student Survey 2023, placing the University of Surrey 2nd in the UK.

A campaign to address the challenges of student life

As internal project manager for this campaign, I collaborated with Glassup & Stoski to develop a visual identity suitable for undergraduate students.

We opted for vibrant, abstract illustrations to explore complex mental health topics.

Using illustrations avoided cliché photography (you know, the classic person holding head in hands shot) or the need to include real people in any assets.

After working with students and internal stakeholders to identify important mental health topics to weave into the campaign plan, I began crafting assets with their accompanying copy.

The tone of voice aligned with the University’s values of inclusion, inspiration, and integrity; however, the campaign had a distinctive personality.

The copy was kind and honest - never denying the difficulties of student life - yet optimistic about the power of accessing support to prevent mental health needs becoming a crisis.

  • “Ella was an absolute pleasure to work with. From the very beginning of each project, she brought fantastic ideas and helped execute everything in a professional and smooth manner. Every piece we've collaborated on went on to exceed expectations. I highly recommend Ella for absolutely every aspect of her professional expertise and skill set.”

    Huw, University of Surrey